These general conditions governing the sale of the products presented on this web Teoyleo SC, CIF and located J99211625 Zaragoza (Spain).
All purchases made in www.teoyleo.com are subject to the General Conditions and the Law 7 / 1998 of 13 April on General Conditions of Contract.
Prices shown on our website include VAT. In the final summary of the purchase price will total with taxes and shipping costs included.
These sales are regulated by law 34/2002 of 11 July, on Services of the Information Society and Electronic Commerce.
2 GEOGRAPHICAL COVERAGE:
The products offered are available in Spain, EU and the rest of the world.
3 PAYMENT SYSTEM
As a general rule, all payments must be made in euros, regardless of the payment system and country from which the purchase.
For any complaint please contact us via our email firstname.lastname@example.org
Will need to tell us: full name, telephone number or e-mail, country and source of the claim. We will respond as soon as possible.
5 RIGHT OF WITHDRAWAL
The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods or in the case that the goods that make up your order are delivered separately, to the 14 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods.
To exercise the right of withdrawal, you must notify Teoyleo, at the address, Calle Pedro Atares 4 Local, at 655 032 132, or by writing to our contact form your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal or electronic mail). You can use this model of withdrawal form, although its use is not mandatory.
In order to comply with the withdrawal period, it is sufficient that the communication relating to the exercise by this party of this right be sent before the corresponding deadline expires.
In case of withdrawal, we will refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from the choice of a different mode of delivery than the least expensive delivery method). ordinary we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
We will proceed to make such refund using the same means of payment used by you for the initial transaction. You will not incur any expense as a result of the refund.
However the foregoing, we may withhold reimbursement until we have received the goods, or until you have presented proof of the return of the same, depending on which condition is first.
Once you inform us that you wish to exercise your withdrawal right, you must return or deliver the products to us at the following address: "Teoyleo, Calle Pedro Atares, 4 Local, 50,003 Zaragoza, Spain"or request the return through our courier, without any undue delay and, in any case, within a maximum period of 14 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be considered fulfilled if the goods are returned before the end of that period.
If the return of the goods is managed through our courier, you must assume the direct cost of returning the goods.
You will not have the right to withdraw from the contract whose purpose is the supply of tailor-made or customized products according to your instructions.(DIRECTIVE 2011/83/UE DU PARLEMENT EUROPÉEN ET DU CONSEIL du 25 octobre 2011 art 16c)
In cases where you believe that at the time of delivery the product does not meet the requirements of the contract, you should contact us immediately by means of our contact form, providing the details of the order, as well as of the damage you suffer, or by calling the telephone number 655 032 132 where we will indicate the way to proceed.
In order to accept the return of an order, the product must be in perfect condition and in its original packaging, and once we verify its status we will proceed to make the refund of the amount of the product, in the same way that the payment was made.
6 LIMITATION OF LIABILITY
Teoyleo not responsible for damage caused by improper use of the product.
We assume no responsibility for the information contained in the websites of third parties which may be accessed through search engines or links from our page.
For a child to make use of our services requires the consent of their parents, guardians or legal representatives. The minors access to any service is the responsibility of their parents, guardians or legal representatives.
8 UPDATE AND AMENDMENT
We reserve the right to update, amend or delete the information contained on our website at any time without notice, and without assuming responsibility for it.
9 TECHNICAL ASPECTS
We do not assume responsibility derived from technical problems or failures in the equipments not attributable to our company that may be produce during the connection to the web, as well as damages that could be caused by third persons by means of illegitimate interferences out of Teoyleo's control.
For technical reasons, the colors of the showed products, can suffer slight variations of tone, contrast or color, since the graphical reproduction does not allow total accuracy.
Due to the size of the drawings of the different prints of our fabrics, it is not possible that two products with the same pattern, have exactly the same drawing in the same positions.
Due to the size of the drawings of the printed fabrics, it is possible that the custom product can´t be fitted.
10 LAW AND JURISDICTION
These Terms shall be construed under the laws in force in Spain on the subject, medium, provided good faith.